Audio stops playing when the screen turns off
If the app stops playing the audio and quits when the screen is off or the device goes to sleep, it could be your phone or device not allowing it to run in the background to save battery life. Please try one of the following suggested solutions to fix the issue. Menu options and settings may vary by device and software versions.
Solution 1- Go to Device Settings
- Go to Apps
- Select Dhamma.org
- (a) Select Optimize Battery Usage > search for Dhamma.org and disable, or
- (b) Power-intensive prompt and select "Keep running after screen off"
- Go to Device Settings
- Go to Apps
- Select Dhamma.org
- Select Battery
- (a) Remove "Background Restriction", or
- (b) Select Battery Optimization > find Dhamma.org and disable optimization
- Go to Device Settings
- Go to Device Care
- Select Battery
- Select Dhamma.org
- Disable "Put app to sleep"
If the above solutions do not address the issue, please visit dontkillmyapp.com for other possible solutions. For additional help also write to [email protected].